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Response Time
We aim to respond to all inquiries within two business days, often much faster for urgent issues.
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Human Support
Every support ticket is handled by a real person who understands the product, not automated bots or scripts.
Tips for faster support:
- • Include your account email if you have one
- • For technical issues, describe what you expected vs. what happened
- • Include any error messages or screenshots if applicable
- • Let us know which QR code type you were working with
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